What is ransomware?

Ransomware is a type of malware threat actors use to infect computers and encrypt computer files until a ransom is paid. (See Protecting Against Malicious Code for more information on malware.) After the initial infection, ransomware will attempt to spread to connected systems, including shared storage drives and other accessible computers.

If the threat actor’s ransom demands are not met (i.e., if the victim does not pay the ransom), the files or encrypted data will usually remain encrypted and unavailable to the victim. Even after a ransom has been paid to unlock encrypted files, threat actors will sometimes demand additional payments, delete a victim’s data, refuse to decrypt the data, or decline to provide a working decryption key to restore the victim’s access. The Federal Government does not support paying ransomware demands. (See the FBI’s ransomware article.)